Case Study: Plant Therapy saves 40 hours a month with TaxJar's automated sales tax solution

Plant Therapy Saves 40 Hours a Month with an Automated Sales Tax Solution

Founded in 2011, Plant Therapy is a leading supplier of essential oils, hemp products, and diffusers with retail locations in Idaho, an online store on Miva, payments through Square, and listings on Amazon, Walmart, and eBay. Rapid growth to millions in annual sales and expanding product lines made sales tax increasingly complex and risky—multiple channels and states raised concerns about under-collection, nexus exposure, audits, and the burden of manual filing.

Plant Therapy implemented TaxJar, which integrated with Miva to provide instant, accurate calculations, AutoFile for 44 states, and Transactions Insights to identify under-collection and nexus thresholds. The switch preserved a strong customer experience, cut tax service costs by roughly 50% versus their prior provider, and saved about 40 hours a month (roughly one employee-week), allowing the team to focus on growth.

Plant Therapy