Case Study: Galway Taxis boosts bookings and fleet growth with TaxiCaller

Galway Taxis - Customer Case Study

Galway Taxis, founded in 1986 and grown from 16 drivers to a major taxi company in Galway, needed a modern dispatch solution to improve reliability, support growth, and replace traditional systems. They turned to TaxiCaller’s cloud-based taxi dispatch software and passenger apps after researching several options.

TaxiCaller provided an easy-to-use dispatch system with driver apps, phone line integration, caller ID, job history, and in-app payments. The results were strong: Galway Taxis reported 25% of bookings coming through the app at peak times, 17% total job growth, over 39,000 app bookings in 2016, and a fleet expansion of more than 10%, helping them become Galway’s number one taxi company.

Galway Taxis

Fergal Cash

Galway Taxis