TaxiCaller
9 Case Studies
A TaxiCaller Case Study
Bridge Cabs Carlow, a taxi company in Ireland, faced challenges managing its growing business with outdated mobile phones and two-way radios for dispatch. They needed a modern, simple computerized system to compete with new transportation apps and support future growth. They chose to implement the TaxiCaller dispatch system after a free trial.
The solution from TaxiCaller provided a simple and mobile dispatch system that was implemented seamlessly with 24/7 support. The results included drivers being trained within 48 hours, the ability for staff to dispatch from anywhere, and more fair job assignment through driver tracking. Although the COVID-19 pandemic caused a decrease in rides, Bridge Cabs Carlow rated TaxiCaller a 10 out of 10, confirming the system is crucial for their future growth.