Case Study: Yogability achieves instant, accessible participant engagement with tawk.to Live Chat

They use yoga to empower people with intellectual disabilities

Yogability, a Pemulwuy, Sydney–based yoga program for people with intellectual disabilities, needed a simple, low‑barrier way for potential participants to get information about its 10‑week Mindful Yoga Care program. Founders Charlotte and Marshall wanted an easy-to-use chat option that wouldn’t force anxious visitors to call, so they turned to tawk.to and its Live Chat product.

tawk.to’s Live Chat was implemented on the Yogability website because it’s quick to set up and delivers instant, text‑based responses, giving visitors fast answers without the pressure of a phone call. The tawk.to solution improved accessibility and response speed, reduced barriers to sign‑up, increased website engagement, and helped Yogability better connect with and grow its participant community.

Yogability

Charlotte