Case Study: MyPeopleNow achieves affordable, real-time buyer-seller engagement with tawk.to Live Chat

MyPeopleNow - Customer Case Study

MyPeopleNow is a Seattle-based peer-to-peer marketplace founded by Melissa Strawn to connect people who buy, sell, and exchange unique services and experiences. As a bootstrapped startup focused on building community rather than purely transactional gigs, MyPeopleNow needed an affordable, easy way to communicate in real time with both sellers and buyers, so they adopted tawk.to’s Live Chat.

tawk.to’s free Live Chat provided a painless way for Melissa and her team to engage users, coordinate services, and foster community trust. While no formal metrics were reported, MyPeopleNow credits tawk.to’s affordability and ease of use with improving customer communication, reducing operational friction, and supporting the platform’s continued growth and daily operations.

MyPeopleNow

Melissa Strawn

Chief Executive Officer