Case Study: Vida Tennis achieves instant website engagement and stronger customer relationships with tawk.to Live Chat

From a professional tennis player to running a successful coaching program

Vida Tennis is a Melbourne-based tennis coaching program founded by former pro Kane Dewhurst that needed a way to turn website visitors into engaged participants while scaling operations. To improve first impressions, provide instant answers about programs for beginners through advanced players, and build trust from the first point of contact, Vida Tennis implemented tawk.to’s Live Chat on their site.

Using tawk.to Live Chat, Vida Tennis gives visitors immediate access to staff, starting relationships the moment someone arrives on the website and improving overall customer experience and trust. The solution supported rapid growth—Vida Tennis now serves about 6,000 active participants per week and has grown to over 70 team members—demonstrating clear scale and engagement benefits from tawk.to.

Vida Tennis

Kane Dewhurst

Director