Case Study: Digital agency Mobiddiction achieves crisis-ready virtual tours and real-time lead capture with tawk.to

Digital agency helps Real Estate Agents adapt to Crisis

Mobiddiction, a Sydney-based digital agency founded in 2011, helps real estate agents adapt to the post‑Covid-19 world where social distancing has disrupted traditional in-person property inspections and sales. To meet buyers where they are, Mobiddiction deployed tawk.to's Live Chat as a real-time online channel to support virtual home walk-throughs and customer conversations.

By integrating tawk.to Live Chat with its virtual tours, Mobiddiction enabled agents to engage viewers live, arrange virtual walk-throughs, capture quality leads and nurture relationships. In just a few months the solution has boosted real-time agent–buyer engagement, sustained lead generation through the crisis, and helped clients transition to a more scalable, digital property-selling model.

Mobiddiction

Mike Vasavada

Director