Case Study: Bloom'n Gardens Landscape guides visitors to the right service forms with tawk.to

Bloom'n Gardens Landscape boosts submission form completions with tawk.to Hired Agents at $1/hr

Bloom'n Gardens Landscape, an Atlanta-based residential landscaping company, faced a challenge where website visitors were leaving before completing a submission form because they were unsure which service they needed. Their previous site lacked a way to guide people or answer the small questions that were preventing conversions.

The company implemented the tawk.to chat widget, turning on its Hired Agents feature to always have someone available to greet visitors. The solution from tawk.to guided site visitors by answering initial questions and walking them toward the appropriate service form. This resulted in more completed submissions and allowed the landscaping crew to stay focused on their work instead of fielding every query.

Bloom'n Gardens Landscape