Case Study: Voltas achieves predictive chiller maintenance with Tata Consultancy Services (TCS)

Voltas - Customer Case Study

Voltas, India’s premier air conditioning and engineering services company, needed a better way to maintain chillers across 1,000+ locations and reduce costly breakdowns, repeated site visits, and spare-part delays. To address this challenge, Voltas worked with Tata Consultancy Services (TCS) on a remote chiller monitoring and preventive maintenance initiative using an IoT-based HVAC monitoring solution.

Tata Consultancy Services (TCS) implemented a centralized system that collected chiller data through IoT gateways and an analytics platform to provide real-time processing, dashboards, and alerts. The solution enabled Voltas to monitor chiller health live, detect anomalies, and predict failures for proactive maintenance, helping reduce maintenance effort and improve equipment availability and customer satisfaction.

Voltas