Case Study: Vodafone Hutchison Australia achieves a successful Sales Transformation with Tata Consultancy Services (TCS)

Vodafone Hutchison Australia - Customer Case Study

Vodafone Hutchison Australia (VHA), one of Australia’s leading mobile carriers with about 4.9 million subscribers, needed to upgrade its older Oracle Siebel CRM application while managing a gradual transition from the old system to the new one. The project had a tight timeline and significant business dependencies, making it a challenging sales transformation initiative.

Tata Consultancy Services (TCS) stepped in as a true business partner and seamlessly delivered the Oracle Siebel CRM upgrade with transparent governance and close collaboration with VHA. The project was completed on time and on budget, and TCS helped achieve the desired business outcome for the sales transformation program.

Vodafone Hutchison Australia

Benoit Hanssen

Chief Technology Officer