Case Study: Nokia achieves unified global HR transformation with TCS and Oracle HCM Cloud

Nokia cuts HR workflow approvals by over 60% with TCS

Nokia, a telecommunications giant, sought to consolidate its disparate HR processes from 14 different applications that were spread across 130 countries. This complex IT landscape resulted in disjointed data, limited reporting capabilities, and manual processes, prompting the need for a transformation to standardize operations and improve the user experience. To address this challenge, Nokia selected Tata Consultancy Services (TCS) to implement a solution using Oracle HCM Cloud.

Tata Consultancy Services (TCS) redesigned and centralized Nokia's end-to-end HR functions on the cloud platform. The implementation led to significant efficiencies, including a greater than 60% reduction in HR workflow approvals and a greater than 90% reduction in clicks required for the onboarding process. By consolidating 14 applications and redesigning 115 processes, TCS helped Nokia create a single source of truth, drastically reduce IT overheads, and improve reporting capabilities across the organization.

Nokia