Tata Consultancy Services (TCS)
110 Case Studies
A Tata Consultancy Services (TCS) Case Study
Liquid Intelligent Technologies, a leading telecom operator in Africa, faced challenges with its legacy Geographic Information System (GIS) platform, which was reaching performance limits and hindering its ability to scale operations. Partnering with Tata Consultancy Services (TCS), the company sought to modernize its GIS landscape to improve data integrity and support growing network demands.
Tata Consultancy Services executed a comprehensive modernization program that included a data cleanup initiative and a phased upgrade of the Smallworld platform. The solution introduced a mobile-friendly portal and an AI-enabled virtual assistant. The results included up to 75% faster system performance, significantly improved operational efficiency, and a future-ready digital foundation for innovation.