Tata Consultancy Services (TCS)
110 Case Studies
Case Study: Liquid Intelligent Technologies achieves faster, future-ready GIS performance with TCS
A Tata Consultancy Services (TCS) Case Study
Liquid Intelligent Technologies boosts GIS performance by 75% with Tata Consultancy Services
Liquid Intelligent Technologies, a leading telecom operator in Africa, faced performance limitations and rising operational risks with its legacy GE Smallworld Geographic Information System (GIS), which hindered its ability to scale and meet growing network demands. To modernize its GIS landscape for better data integrity and service delivery, the company partnered with vendor Tata Consultancy Services (TCS).
TCS executed a comprehensive modernization program that included a data cleanup, a phased upgrade of the Smallworld platform, and the introduction of a mobile portal and an AI-enabled virtual assistant. This resulted in a 75% improvement in system performance, significantly faster service delivery, improved data accuracy, and reduced manual effort, providing Liquid Intelligent Technologies with a future-ready digital foundation.
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