Case Study: Hawaiian Airlines transforms F&A with Tata Consultancy Services (TCS)

Hawaiian Airlines - Customer Case Study

Hawaiian Airlines, facing backlog and accuracy challenges in its revenue and financial accounting processes, turned to Tata Consultancy Services (TCS) for help. The airline needed a faster, more efficient way to manage invoice processing and adapt to volume volatility while improving financial operations.

TCS used its 5D methodology and automation to transition Hawaiian Airlines’ revenue and financial accounting services in 18 weeks. The solution helped improve invoice processing accuracy by over 30%, clear a significant part of the invoice backlog, optimize operating costs, and generate over USD 5 million per month in value.

Hawaiian Airlines

Shannon Okinaka

CFO