Case Study: Narayana Health achieves 99.999% uptime and faster clinical applications with Tata Communications and Microsoft Azure

Tata Communications and Microsoft Azure help maximise agility for Narayana Health

Narayana Health, one of India’s leading healthcare providers, was struggling with legacy IT systems that caused recurring network outages, slow access to patient data, weak redundancy, security concerns, and limited scalability. To address these issues, the organization turned to Tata Communications and Microsoft Azure, using services including IZO™ Private Connect, Global VPN, and Dynamic Path Selection.

Tata Communications implemented a unified, highly redundant cloud and networking solution connecting more than 26 sites to Microsoft Azure, with automatic failover and secure data access for clinical applications and PACS images. The result was 99.999% uptime, three-times faster response times for vital clinical applications, and a 30% reduction in total cost of ownership, helping Narayana Health improve patient care and operational efficiency.

Narayana Health

Kumar KV

Vice President for Information Technology