Case Study: Prasanna Purple achieves enhanced customer satisfaction and scalability with Tata Communications' cloud solution

Prasanna Purple achieves enhanced customer satisfaction and scalability with our cloud solution

Prasanna Purple, a pioneer in mobility solutions in India, faced growing pressure on its on-premise systems as online bookings, transactions, and internal ERP applications struggled with rising business volumes and seasonal traffic. The inflexible in-house data center led to sluggish performance, downtime, and the risk of losing customers. Tata Communications helped address these challenges with its cloud solution, IZO™ Private Cloud.

Tata Communications implemented a fully managed cloud platform with secure high-speed connectivity and 24/7 monitoring, moving infrastructure, connectivity, and applications to cloud in just three weeks. The result was 99.9% uptime, better application availability and performance, and 5–7% OpEx savings through a pay-per-use model, while improving customer experience and operational efficiency.

Prasanna Purple

Tushar Kshirsagar

IT Head