Case Study: Nova Medical Centres achieves 99.9% uptime and faster ROI with Tata Communications Managed Hosting Services

Our solutions gave Nova Medical a single platform offering scalability, reliability and security

Nova Medical Centres, a day-surgical healthcare provider with clinics across India, needed a 24x7 connected data centre and support for mission-critical applications but was struggling with high IT costs, limited internal resources, and the burden of managing its own servers. It turned to Tata Communications and its Managed Hosting Services, along with secure network connectivity, to create a scalable, reliable, and secure platform for its clinical, billing, and administrative systems.

Tata Communications migrated Nova’s servers to its data centre, virtualized key applications, added managed GVPN connectivity, load balancing, storage, backup, and security services, and proactively monitored the environment. As a result, Nova achieved 99.9% uptime versus 98.5% before, doubled transaction volume to 600,000 per month, and enabled faster operations such as discharge and billing in under 30 minutes, helping the business add a new location each month and improve ROI.

Nova Medical Centres

Harinath Chakravarthy

CIO