Case Study: Leading Business Process Management Company achieves scalable, secure global network automation with Tata Communications

Multi-VRF Technology Gives Global Bpm Leader Sustained Staying Power

The **Leading Business Process Management Company** needed a more flexible, scalable network for nearly 50 global delivery centres, after its legacy point-to-point links became hard to manage, expensive to maintain, and unreliable for multi-customer operations. It worked with **Tata Communications** and its Global VPN/MPLS connectivity with Multi-VRF capability to support project-based bandwidth allocation and billing.

**Tata Communications** implemented a managed, automated Multi-VRF solution that partitioned a single MPLS bearer into separate secure VPNs for each customer, with end-to-end automation from ordering to billing. The results included **6 man-days saved per month**, a **33% improvement in delivery times**, and **20% more customers onboarded**, while also enabling seamless bandwidth upgrades, minimal downtime during migration, and strong traffic separation and security.