Case Study: Khimji Ramdas achieves cloud-enabled digital transformation with Tata Communications

Khimji Ramdas partners with Tata Communications to power cloud-enabled digital transformation

Khimji Ramdas, the Oman-based conglomerate, needed to modernize its legacy SAP environment to support a move to SAP HANA, improve customer experience, and meet business requirements faster without incurring the cost and disruption of rebuilding its data centre. Tata Communications’ Managed Hosting Service was chosen to provide a cloud path forward with high availability, security, and confidence for the transformation.

Tata Communications implemented a tailored managed hosting solution across two data centres, including production and disaster recovery, plus a custom IP backbone to connect more than 2,000 users. The transition was invisible to end users and delivered better performance, mobile app access, avoided significant CapEx, reduced total cost of ownership, and doubled IT productivity with the same staffing levels; Tata Communications also met 99.99% availability and four-business-hour MTTR targets.

Khimji Ramdas

Chandra Shekhar Jajware

Chief Information Officer