Case Study: Largest PC Game Distributor achieves safer player experiences with TaskUs content moderation

Largest PC Game Distributor achieves 99.6% internal quality with TaskUs

TaskUs provided content moderation and content security support for the largest PC game distributor, an American video game developer and publisher. The customer had a poor prior experience with another outsourcing vendor and needed a partner to build a scalable, safe player experience for its online platform.

The solution from TaskUs emphasized partnership and employee wellbeing to support the moderation team. This approach achieved measurable results, including a 99.6% internal quality score and a 109.0% productivity score for content flagged per hour, consistently surpassing client targets.

Largest PC Game Distributor