Case Study: Metro Wireless boosts onboarding efficiency and growth with TaskRay

Metro Wireless boosts project manager capacity by 50% with Taskray

Metro Wireless, a commercial internet service provider, faced challenges with inefficient project management and customer onboarding. They lacked a proper system to track projects, leading to dropped projects, delayed installation timelines, and lost revenue. Their previous software solution was inadequate, causing frequent process breakdowns.

By implementing TaskRay, a Salesforce-native project management platform, Metro Wireless streamlined its onboarding and installation processes. The solution provided real-time project visibility and automated workflows. As a result, the company increased its project manager capacity by 50%, decreased customer installation time by approximately 25%, and experienced record profits with zero hiccups in onboarding, allowing them to confidently focus on sales and growth.

Metro Wireless