Taskray
22 Case Studies
A Taskray Case Study
Fiix Software, a provider of computerized maintenance management software (CMMS), faced significant challenges in managing its customer implementation process. Before using TaskRay, the company relied on manual spreadsheets and had very limited visibility into active projects and consultant workload. This lack of structure and real-time tracking made it difficult to coordinate increasingly complex, multi-month remote implementations.
By implementing TaskRay, Fiix Software gained a structured and scalable project management solution. The vendor's platform provided full visibility into project progress, standardized templates for rapid project launches, and improved scheduling tools. As a result, Fiix achieved a 94% customer renewal rate, can now create new projects in under two minutes, and rates its project visibility as a perfect 10 out of 10.