TASKE Technology

TASKE provides web-based call reporting software solutions with real-time and historical call reporting functionality. Solutions provide the insight necessary to improve contact center service levels and enhance customer retention strategies. Organizations use TASKE to report on all inbound, outbound, and internal call activity, monitor and improve call center agents’ performance levels, respond immediately to changing call volume and agent availability and control operating costs.

Case Studies

Showing 7 TASKE Technology Customer Success Stories

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TASKE Reports Provide In-Depth Analysis of Contact Center Activity

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Workforce Management Integration Optimizes Scheduling and Management of Contact Center

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Fresh! Insurance Prepared for Expansion Thanks to Toshiba Business Communications Division

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Client Satisfaction Through the Roof After TASKE Implementation

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TASKE Custom Reports Empower Oticon Call Center Managers

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TASKE Improves Health Care Service Through Call Reporting and Analysis

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Seneca One Uses TASKE to Get Calls to the Right Agents at the Right Time

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