Case Study: Kirby-Smith Machinery achieves real-time KPI visibility and faster, data-driven decisions with TARGIT Decision Suite

Kirby-Smith minimizes issues and enhances results with TARGIT Decision Suite

Kirby-Smith Machinery, an authorized Komatsu dealer and leading distributor of heavy construction and industrial equipment across the South and Central U.S., struggled with time-consuming manual reporting and limited oversight across locations. Employees spent hours reconciling Excel spreadsheets and disparate systems, leaving managers without real-time visibility into rentals, utilization, and repairs.

Kirby-Smith implemented TARGIT Decision Suite to deliver real-time dashboards, branch-level rental and revenue trends, utilization and repair metrics, rental-age analysis, and automated alerts with user-specific permissions. The fast implementation reduced manual reporting, gave teams instantaneous, actionable insights to make data-driven decisions, improved performance tracking across branches, and is being rolled out to additional departments.

Kirby-Smith Machinery

Bryce Puckett

General Manager of Rentals