Case Study: Hess Collection achieves real-time, self-service analytics and forecasting in minutes with TARGIT

Hess Collection - Customer Case Study

Hess Collection Winery, part of the family‑owned Hess Family Wine Estates, is a fourth‑generation, sustainability‑focused producer handling over 650,000 cases a year. The company struggled with siloed systems (including Microsoft Dynamics NAV), a lack of a user‑friendly way to combine data, slow manual reporting and no reliable real‑time view of the business.

Implementing TARGIT Decision Suite—with trained internal users and support from partner Business Impact—delivered cube‑based analytics, dashboards and self‑service reporting. The solution produced immediate ROI: forecasting times fell from hundreds of hours to minutes, teams save dozens of hours weekly, and leaders now get real‑time, granular insight into pricing, depletions and sales to make faster, data‑driven decisions.

Hess Collection

Andrew Ridling

Director of Business and Information Systems