Case Study: Aer Rianta International North America improves productivity and operations with TARGIT self-service analytics

Aer Rianta International North America quantifies duty-free value with TARGIT and boosts productivity in months

Aer Rianta International North America (ARINA), a duty-free retailer operating in multiple Canadian airports, faced challenges in quantifying the value of its locations and providing operational insight. Individual employees lacked visibility into their contributions, and managers were manually pulling data from their Microsoft Dynamics NAV ERP system to create reports in Excel. This process was inefficient and prevented the company from having a common language for reporting.

The vendor TARGIT implemented its Decision Suite, a self-service analytics solution. This allowed employees from finance, purchasing, inventory control, and store management to easily create their own analyses and reports. As a result, employee engagement increased, and ARINA gained the ability to quantify its value to host airports, which aided in negotiations for new tenders. TARGIT's solution provided a cohesive platform for strategic planning, inventory management based on customs regulations, and running profitability scenarios.

Aer Rianta International North America