Case Study: STIB-MIVB gains a clear strategic roadmap for its mobile apps with Tapptic

STIB-MIVB audits 2 mobile apps used by 400,000 people monthly with Tapptic

STIB-MIVB, Belgium's largest urban transport network, needed an independent audit of its two mobile apps to create a solid, evidence-based foundation for future investment decisions. The apps had grown complex over time, so the customer sought clarity on their technical state and a clear view of their realistic evolution options. They enlisted vendor Tapptic to perform a mobile app audit and provide a product and technology strategy.

Tapptic conducted a technical audit of both iOS and Android apps, scoring them across six key areas. The vendor then grouped findings by severity, attached effort estimates, and created a prioritised improvement roadmap. Tapptic modelled three strategic paths forward—Continue, Evolve, and Transform—assessing each for effort, risk, and long-term impact. This provided STIB-MIVB with a structured, quantified view of both platforms and clear strategic options to inform their decisions.

STIB-MIVB