Case Study: Illingworth Research Group boosts patient engagement and trial retention with Tappable’s PatientGo platform

Illingworth Research Group launches patient management platform in 36 countries with Tappable

The Illingworth Research Group needed to build a complex patient management system and mobile app for clinical trials. Their challenges included navigating strict regulatory processes, automating numerous tasks, and providing access for over eight different user types. They partnered with Tappable to develop their PatientGo platform to address these needs and improve patient engagement.

Tappable implemented a full-suite back office system and a patient mobile app, serving as an embedded extension of the Illingworth Research Group team for over four years. The solution resulted in a compliant platform now live in 36 countries and available in 46 languages. Tappable successfully integrated over seven external systems, creating a central hub that has driven higher trial retention and helped bring new treatments to market.

Illingworth Research Group