Case Study: The British Beer Company saves time and attracts more customers with TapHunter

British Beer Company - Customer Case Study

British Beer Company, a 14-location New England pub group known for its old‑school British‑pub atmosphere, needed a way to keep beer, wine and cocktail offerings current without undermining its theme. Relying on chalkboards and frequent menu reprints consumed manager time and made timely tap updates difficult, so the company turned to TapHunter’s digital menu and tap‑list solution to modernize while preserving the brand feel.

TapHunter rolled out digital beer, wine and cocktail menus and live tap listings across BBC locations, eliminating costly reprints and constant chalkboard erasing. The platform freed managers from administrative work so they could spend more time on the floor, drove new customer visits when unique taps went live, and improved operational efficiency and customer engagement — all while keeping the British Beer Company’s authentic pub atmosphere intact.

British Beer Company

Shane Egan

Director