Case Study: Mattress Firm achieves on-demand pay for hourly and commission employees with Tapcheck

Mattress Firm boosts earned wage access adoption 9x with Tapcheck

Mattress Firm, a large retail company, faced a significant challenge with its commission-based sales workforce. The employees had earned money from sales that was fully calculated but inaccessible until the official payday, creating financial uncertainty. Their previous earned wage access provider could not build a solution for this bifurcated hourly and commission workforce. This problem went unsolved for four years until the company partnered with Tapcheck.

Tapcheck implemented a unique on-demand pay solution by integrating directly with Mattress Firm's commission platform, Verisent, to capture daily finalized transactions. This gave employees access to their earnings the next morning without disrupting the existing Workday payroll system. The results for Mattress Firm were substantial, including serving 7,200 employees, a 76% monthly usage rate, and an estimated $1.4 million in turnover cost savings due to improved employee retention and morale.

Mattress Firm