Case Study: HomeWell Care Services improves retention and employee satisfaction with Tapcheck earned wage access

HomeWell Care Services boosts retention with Tapcheck and $250,000 in transfers funded

HomeWell Care Services, a home health care franchise, sought to improve employee recruitment and retention by offering an earned wage access (EWA) benefit. After initially partnering with Tapcheck, they were persuaded to switch to a different provider that promised more features. This switch quickly led to significant problems, as employees experienced technical issues and poor support, which created a burden on management and even led to staff turnover.

The franchise returned to Tapcheck for its seamless financial wellness solution. This move immediately resolved the employee dissatisfaction. Since re-implementing Tapcheck, the company has seen a major positive impact, funding $250,000 in transfers for 110 employees. A key result is a 30% annual turnover rate, which is 62% better than the industry average, a improvement largely attributed to the reliable EWA service provided by Tapcheck.

HomeWell Care Services