Case Study: Elevated Faith achieves a 75% in-app repeat customer rate with Tapcart

How Elevated Faith achieves a 75% repeat customer rate

Elevated Faith, a Christian jewelry and apparel brand founded in 2015, faced high mobile traffic but low conversions due to a poor mobile experience and saturated email channels. Seeking a better way to engage loyal customers, founder Josh Gander turned to Tapcart for a mobile app and push notification solution to make the brand more accessible and improve mobile conversion.

Tapcart delivered a turnkey mobile app (designed in 30 minutes) with push notifications and hands-on support from account manager Sam; 75% of app users opt into push, and the app drives 25% of total sales. The results include a 75% in‑app repeat customer rate, a 70% increase in order frequency, and a 200% sales lift from an exclusive in‑app 15% COVID promotion.

Elevated Faith

Josh Gander

Chief Executive Officer & Founder