Case Study: COMON strengthens workplace culture with Tap My Back

The impact of continuous recognition on rapidly growing organizations

COMON, a Lisbon-based creative consultancy founded in 2001, was growing quickly and began to lose some of the closeness, culture, and recognition that had been a core strength of the company. To address this, they introduced Tap My Back, an employee recognition and engagement platform, to help employees share feedback, celebrate achievements, and stay connected.

With Tap My Back, COMON used features like Taps and Pulse Surveys, along with integrations such as Slack and Microsoft Teams, to streamline recognition and gather ongoing employee insights. The results were strong: 78 active users covered nearly 100% of the workforce, users reported being in a positive mood 76% of the time, and survey response rates reached 78%, helping COMON maintain engagement and communication even through the pandemic.

COMON

Sofia Coelho

People & Culture Specialist