Case Study: dots. boosts employee morale with Tap My Back

dots. Boosts Employee Recognition seamlessly through Microsoft Teams integration

dots. (WeAreDots, SIA) is a Latvia-based Microsoft Partner and technology company that needed a better way to recognize employees. In 2021, the HR team was using a local recognition tool, but it lacked Microsoft Teams integration and key features like pulse surveys and private feedback, making it less effective for their remote workforce.

After evaluating options, dots. chose Tap My Back and rolled it out inside Microsoft Teams, with added improvements such as mood survey visibility, a GIF library, and optional anonymous descriptions for Taps. With Tap My Back, dots. launched a recognition program aligned to company values, reached over 50 employees, and averaged more than 30 Taps per month, while also gaining easy private feedback and pulse surveys—all within Microsoft Teams.

dots.

Linda B.

Software Tester