Case Study: Large Hardware Company builds a global TEM program with Tangoe

Tangoe Builds a Global TEM Program for Multinational Home Improvement and Hardware Company

A large hardware company with over $14.5 billion in annual revenue faced challenges managing its global telecom expenses. With a decentralized, country-by-country approach, the company was overpaying for network and mobile services and struggling to control corporate data on devices. They engaged Tangoe to centralize their Telecom Expense Management (TEM) program and optimize their costs.

Tangoe's Advisory Services team conducted an in-depth audit to discover and centralize the company's assets. The vendor implemented a uniform global mobile policy, standardized the device fleet, and simplified the TEM environment. As a result, the company gained the ability to leverage its global spend for discounts and now provides its employees with reliable devices and local help desk support, ensuring no interruptions to service.