Case Study: a world’s largest big box retailer keeps merchandise moving with Tangoe managed mobility

Managed mobility keeps retail merchandise moving off shelves

a major big box retailer with over one million associates faced the challenge of regularly refreshing a massive fleet of mobile devices to keep inventory tracking and customer service operations running smoothly. The company needed an efficient way to manage device procurement, application deployment, and security to ensure its employees had up-to-the-minute information. To address this, they worked with Tangoe.

Tangoe provided a comprehensive solution including mobile fulfillment, logistics, and unified endpoint management services. They handled the warehousing, shipping, and pre-configuration of devices, which were loaded with business applications and security credentials. This partnership, ongoing since 2018, has deployed 53,000 devices to over 3,500 stores. This allows the retailer's associates to efficiently fulfill online and in-store orders, ensuring merchandise moves to customers without delay.