Case Study: a leading healthcare provider streamlines mobile management and cuts costs with Tangoe

Leading Healthcare Provider Consolidates Wireless Program and Increases Level of Service to All Departments

a leading healthcare provider with over 62,000 employees sought to manage its complex and large-scale mobile program of more than 26,000 devices. The company faced challenges with inventory tracking and internal resource strain, leading them to seek a partner for improved management and flexibility, which brought them to Tangoe.

Tangoe implemented its Advisory Services and Tangoe One Managed Mobility Solutions, providing a unified view of all mobile devices and expenses. This solution, combined with dedicated support, resulted in an 18% savings on monthly mobile spend, a 50% reduction in help desk inquiries, and a 60% reduction in time spent managing mobile services for the healthcare provider.