Case Study: Booz Allen Hamilton achieves a flexible, innovation-ready workplace with Tango Reserve by AgilQuest

Integrating People, Space, and Technology: How Booz Allen Hamilton Created the Conditions for Innovation to Happen at Work

Booz Allen Hamilton, a strategy and technology consulting firm with a mobile workforce, faced underutilized offices, rising real estate costs, and the need to foster collaboration and innovation across dispersed teams. To support a flexible work and hoteling program that would let employees choose where and how they work, Booz Allen Hamilton turned to Tango Reserve by AgilQuest (using AgilQuest’s reservation/OnBoard technology) to provide mobile and kiosk-based workspace reservations, check-in, and occupancy data.

Tango Reserve by AgilQuest enabled a networked hoteling system—mobile app and on-site kiosks, phone routing to reserved desks, and analytics to optimize space—that increased real estate utilization, cut commuting and travel costs, and boosted employee productivity and retention. Those savings were reinvested in higher‑value space such as a 10,000 sq. ft. Innovation Center, while employees reported better work‑life balance, more effective collaboration, and measurable gains in space efficiency and responsiveness to clients.

Booz Allen Hamilton

Kurt Scherer

Innovation Center Director