Case Study: U.S. Department of Customs and Border Protection achieves 46% office footprint reduction with Tango Reserve

U.S. Department of Customs and Border Protection cuts footprint 46% with Tango

The U.S. Department of Customs and Border Protection faced a federal mandate to reduce its office footprint while enhancing telework capabilities. Its outdated workspace was inefficient, with over 200 square feet of space per person and limited collaborative areas. The challenge was to consolidate space without creating chaos, eliminate wasted desks, and enable employees to work seamlessly from both the office and home. To address this, they partnered with vendor Tango and implemented its Tango Reserve workplace reservation software.

Using Tango Reserve's cloud-based platform, the department created an agile workspace with unassigned seating, allowing employees to reserve space based on daily needs. The software integrated with building systems and enabled efficient coordination between in-office and remote work. This solution led to a 46% reduction in their office footprint, saving $3.3 million annually in rent and operational costs. Tango helped achieve a 102% increase in worker productivity and improved work-life balance for employees.

U.S. Department of Customs and Border Protection