Case Study: Woodpeckers reduces size-related returns with Tangiblee

Woodpeckers Crafts seeks to improve product transparency with Tangiblee's comparison feature

Woodpeckers, a family-owned wooden craft retailer, was seeing sales grow rapidly but also experiencing more returns, especially because customers struggled to judge product size online. To help shoppers better compare multiple sizes of the same item and reduce size-related mistakes, Woodpeckers turned to Tangiblee’s comparison feature.

Tangiblee quickly crawled Woodpeckers’ site and got the solution live with minimal effort from the team, with implementation completed in about a month. After launch, Woodpeckers reported a 17% open rate on mobile and a reduction in returns due to size discrepancies, helping the company improve product transparency and reduce costly returns.

Woodpeckers

Bayla Lebowitz

Creative Design