Case Study: Vivrelle Delivers a Premium Digital Experience with Tangiblee

Luxury Membership Club Vivrelle Gives Members a Premium Digital Experience with Tangiblee

Vivrelle is a luxury membership club that lets subscribers borrow items from top fashion brands as part of a try-before-you-buy model. As the company grew, it found members were having trouble visualizing item size and dimensions from product pages alone, which created uncertainty around fit and selection. Vivrelle turned to Tangiblee to help solve this challenge with a digital size-visualization solution.

Tangiblee was implemented on Vivrelle’s site in a seamless, plug-and-play way with no downtime or configuration burden. The solution gave members tools like side-by-side comparisons with standard devices and other items in the collection, and it led to fewer customer service inquiries about size and fit. Vivrelle also saw a 23.45% open rate on Tangiblee’s “see item size” CTA, showing strong member engagement and greater confidence in borrowing decisions.

Vivrelle

Donna Felix

Head of Product