Case Study: Leroy Merlin increases conversions and reduces returns with Tangiblee

How Tangiblee increased Leroy Merlin’s conversions while simultaneously reducing returns

Leroy Merlin, the home improvement retailer with stores across Europe, wanted to improve its online shopping experience as more customers moved to e-commerce. The team needed a way to help shoppers better understand product size, shape, and fit online while supporting two key goals: increasing conversions and reducing returns.

Tangiblee provided room visualization and product comparison experiences that helped Leroy Merlin replicate the confidence of in-store shopping on desktop and mobile. The implementation was quick and flexible, with Tangiblee handling most of the onboarding, and it delivered measurable results: Leroy Merlin saw a 9.85% increase in conversion rate and an 18.3% increase in revenue per visitor.

Leroy Merlin

Michal Wójcik

Head of e-commerce