Case Study: home24 increases conversions and reduces returns with Tangiblee

How home24 increases conversions with room visualization

home24, a leading European and Brazilian online furniture retailer, faced challenges common to e-commerce, including high product return rates and buyer hesitation. This was often due to customers being unable to visualize how items would fit or look in their own space. To address this, home24 partnered with the vendor Tangiblee to implement its interactive room visualization technology on product pages.

The solution from Tangiblee aimed to replicate the in-store experience online, allowing customers to better visualize products. Following successful pilot programs, home24 saw measurable positive results, including an increase in conversion rates and revenue per visitor, alongside a reduction in returns. The collaborative partnership with Tangiblee was key to achieving these outcomes.

Home24

Gianluca Randisi

Brand and Content Marketing Director