Case Study: BONAVENTURA boosts online shopping confidence with Tangiblee

How BONAVENTURA Disrupted the Japanese Luxury Leather Goods Industry with Tangiblee

BONAVENTURA, a luxury leather goods brand, faced the challenge of increasing customer confidence and reducing returns for its online store in Japan. Despite having high-quality product images, the company sought a solution that would better convey product look and size to online shoppers, leading them to partner with the vendor Tangiblee.

Tangiblee implemented its product sizing solution, including features like Adjustable Silhouettes and Compare To. This allowed BONAVENTURA's customers to visualize items on a virtual model of their own size and compare products against everyday objects. The results included a revolutionized shopping experience and increased purchaser confidence. BONAVENTURA was particularly impressed with Tangiblee's seamless onboarding process and hands-on support.

BONAVENTURA

Kaori Inatomi

General Manager of Marketing and E-commerce