Tangible Words
21 Case Studies
A Tangible Words Case Study
Haliburton Forest, a tourism facility, faced challenges with an outdated website lacking online booking and manual customer tracking, which bottlenecked revenue and created operational stress. They partnered with Tangible Words, a HubSpot Certified Partner, for a growth-driven design solution utilizing HubSpot's free CRM and Marketing Pro, integrated with WordPress and the booking tool Checkfront via Zapier.
Tangible Words built a new WordPress website with integrated online reservations, enabling automated data capture into HubSpot CRM. This solution dramatically increased online bookings, saving staff one hour per booking and providing better customer tracking. Results included a 92/100 website score, a 52% increase in social media traffic, and 100% of new bookings being processed seamlessly through the integrated system.