Case Study: Praktikertjänst cuts documentation time and scales AI scribing with Tandem Health

Praktikertjänst chooses Tandem’s AI medical scribe to bring AI-assisted documentation into everyday care

Praktikertjänst, Sweden's largest private healthcare company, was facing a significant administrative burden as its clinicians spent excessive time on documentation, which reduced time for patient care and increased workplace stress. To address this challenge, the organization partnered with Tandem Health to implement its AI medical scribe during a pilot program.

The solution from Tandem Health was an intuitive AI assistant that automatically generated structured clinical documentation from patient conversations, fitting seamlessly into existing clinical routines. The results were clear: 67% of clinicians reported more time-efficient documentation, 60% felt more present with patients, and the network-wide throughput reached over 1,000 notes per day. Following a successful pilot, Praktikertjänst rapidly scaled Tandem Health's solution to 35 clinics within just four months.

Praktikertjänst

Björn Jonasson

Director of Healthcare