Case Study: Mindler saves psychologists up to 2 hours a day with Tandem Health

How Mindler's psychologists save 1-2 hours every day with Tandem's AI medical scribe

Mindler, a major European digital mental health platform with over 200 psychologists, was facing a significant administrative burden. Their clinicians were spending up to two hours daily writing clinical notes after therapy sessions, which increased cognitive load, risked burnout, and reduced time for patient care. To address this, Mindler turned to the AI medical scribe service from Tandem Health.

By integrating Tandem Health's tool directly into its platform, Mindler enabled its psychologists to generate draft clinical notes in real time during sessions. This solution saved each psychologist 1-2 hours per day, with over 10,000 notes generated since implementation. The results included a dramatic 92% daily usage rate post-pilot, an 80% rating of 10/10 in NPS, and clinicians reporting lower stress and a more meaningful work experience.

Mindler

Louise Lind

Psychologist