Case Study: Farsund Municipality achieves 80% less documentation time with Tandem Health

Farsund Municipality cuts documentation time by 80% with Tandem Health

Farsund Municipality, a small coastal municipality in southern Norway, faced rising demand for health services and significant documentation delays that drained staff focus and slowed down care. They turned to Tandem Health to pilot its AI scribe tool, aiming to free up time for their clinicians without lowering the quality of care.

By implementing Tandem's AI scribe, which listens to conversations and generates structured draft notes, the municipality dramatically reduced documentation time. The solution achieved an 80% reduction in daily documentation time for some teams and freed up 2,400 hours per year. Tandem also delivered more reliable case notes and a lower mental load for staff, providing a clear economic value and leading to full adoption by all pilot participants.

Farsund Municipality