Case Study: Chirurgie München Nord cuts evening documentation time with Tandem Health

Chirurgie München Nord cuts evening documentation by 83% with Tandem Health

Chirurgie München Nord, a specialist surgical practice in Munich, faced a significant challenge with patient documentation. With extremely short consultations and a multilingual patient base, writing notes in German was time-consuming and often left for the evening, resulting in incomplete records and staff working hours after their shifts ended. To address this, the practice turned to Tandem Health and implemented its AI medical scribe.

The solution from Tandem Health involved an AI scribe that listens to consultations conducted in various languages, including Croatian, Arabic, Turkish, English, and French, and automatically generates structured clinical notes in standard German. This eliminated the need for typing during appointments. The results were transformative; Chirurgie München Nord cut its evening documentation time from three hours to just 30 minutes, saving an estimated 2.5 hours per clinician per day and freeing up medical assistants from being dedicated solely to documentation tasks.

Chirurgie München Nord