Case Study: Aleris achieves scalable AI documentation across 60+ clinics with Tandem Health

Aleris rolls out Tandem across 60+ clinics and 25,000+ monthly notes

Aleris, one of the largest specialty care providers in the Nordic region, faced significant clinician burnout and operational strain due to the burden of administrative documentation across its 60+ clinics. Prior to finding a solution, the organization had tested other speech-to-text tools that failed to meet the performance requirements of its specialist care settings. The challenge was both a clinician experience issue and an operational risk at scale for the large, distributed care network.

Tandem Health implemented its AI medical assistant to listen to clinical visits and automatically generate structured documentation, fitting seamlessly into existing workflows without disruption. The solution was rolled out to more than 750 clinicians, who now generate over 25,000 clinical notes each month. This deployment saved over 1,000 hours of administrative time, significantly reduced clinician stress, and improved patient interaction, allowing Aleris to scale its care delivery effectively.

Aleris